1. Controller

Evergold UG (haftungsbeschränkt)
Tumringer Str. 261a
79539 Lörrach
Germany

Phone: +49 15565 264192
Email: info@evergold.de, contact@pong-bot.de

Represented by: Managing Director Na Cheng

2. General Information on Data Processing

We take the protection of your personal data very seriously. Your personal data is treated confidentially and in accordance with the applicable data protection laws, in particular the General Data Protection Regulation (GDPR), as well as this Privacy Policy.

You can generally use our website without providing personal data. Where personal data (such as your name, address, or email address) is collected on our website, this is always done on a voluntary basis wherever possible. Your personal data will not be disclosed to third parties without your explicit consent unless required for the performance of a contract or by law.

The processing of your personal data is carried out in accordance with Article 6(1)(b) GDPR where it is necessary for the performance of a contract or to take steps prior to entering into a contract. Where applicable, processing is also based on our legitimate interests pursuant to Article 6(1)(f) GDPR.

3. Collection of Data on Our Website

a) Server Log Files

The hosting provider automatically collects and stores information transmitted by your browser in so-called server log files. These include:

  • Browser type and version
  • Operating system
  • Referrer URL
  • Host name of the accessing device
  • Time of the server request
  • IP address

This data is not combined with other data sources.

b) Cookies

Our website uses cookies in some areas. Cookies do not damage your device and do not contain viruses. They help make our website more user-friendly, effective, and secure.

You can configure your browser to notify you whenever cookies are set and to allow cookies only in individual cases, reject cookies entirely, or automatically delete cookies when closing your browser.

4. Data Processing in Our Online Shop (WooCommerce)

To process and fulfill your orders, we collect, process, and store personal data such as your name, billing and shipping address, payment information, and email address.

a) Payment Service Providers

Depending on the payment method selected, your payment data may be transferred to external payment service providers, including:

  • PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg)
  • Credit card payment providers

Your data is transferred solely for the purpose of processing your payment.

b) Shipping Service Providers

To deliver your order, we share your shipping address with logistics providers such as DHL, Hermes, or DPD.

5. Newsletter (If Used)

If you subscribe to our newsletter, we will store your email address for the purpose of sending newsletters.

You may unsubscribe at any time using the unsubscribe link included in every newsletter or by contacting us directly.

6. Google Services / Tracking (If Enabled)

Our website may use Google Analytics or similar analytics services. These services use cookies to collect information about how visitors use our website. The information generated may be transmitted to and stored on Google servers.

Note: If you do not use any tracking or analytics services, this section can be removed.

7. Your Rights

Under the GDPR, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure (“Right to be Forgotten”)
  • Right to restriction of processing
  • Right to object to processing
  • Right to data portability

If you wish to exercise any of these rights, please contact us at:

Email: contact@pong-bot.de, info@evergold.de

You also have the right to lodge a complaint with the competent data protection supervisory authority if you believe that the processing of your personal data violates applicable data protection laws.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable statutory retention periods.

9. Data Security

We use SSL encryption to protect the transmission of confidential information and personal data via our website.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time to ensure that it remains compliant with current legal requirements or to reflect changes in our services.

The latest version of this Privacy Policy will always be available on this website.