1. Data Controller

Evergold GmbH
Tumringer Str. 261a
79539 Lörrach
Germany

Phone: +49 15565 264192
Email: info@evergold.de, contact@pong-bot.de

Represented by Managing Director Na Cheng

2. General Information on Data Processing

The protection of your personal data is very important to us. We treat your personal data confidentially and in accordance with applicable data protection regulations, in particular the General Data Protection Regulation (GDPR), as well as this Privacy Policy.

In general, you can use our website without providing any personal data. To the extent that personal data (e.g., name, address, or email address) is collected on our website, this is always done—to the extent possible—on a voluntary basis. Your personal data will not be disclosed to third parties without your express consent, unless this is necessary to fulfill a contract or due to legal obligations.

Your personal data is processed in accordance with Article 6(1)(b) of the GDPR to the extent that this is necessary for the performance of a contract or for the implementation of precontractual measures. Where necessary, the processing is also based on our legitimate interests pursuant to Article 6(1)(f) of the GDPR.

3. Data Collection on Our Website

a) Server log files

The hosting provider automatically collects and stores information in so-called server log files that your browser automatically transmits. This includes:

  • Browser Type and Browser Version
  • Operating System Used
  • Referrer URL
  • Hostname of the accessing device
  • Time of the server request
  • IP address

This data is not combined with any other data sources.

b) Cookies

Our website uses cookies in some cases. Cookies do not cause any damage to your device and do not contain viruses. They serve to make our website more user-friendly, effective, and secure.

You can configure your browser to notify you when cookies are set, to allow cookies only on a case-by-case basis, to reject cookies in general, or to have them automatically deleted when you close your browser.

4. Data Processing in Our Online Store (WooCommerce)

To process and fulfill your orders, we collect, process, and store personal data such as your name, billing and shipping addresses, payment information, and your email address.

a) Payment service providers

Depending on the payment method you select, your payment information may be transmitted to external payment service providers, such as:

  • PayPal (PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg)
  • Credit Card Payment Service Providers

Data is transferred solely for the purpose of processing payments.

b) Shipping service providers

To deliver your order, we share your shipping address with shipping carriers such as DHL, Hermes, or DPD.

5. Newsletter (if used)

If you subscribe to our newsletter, we will store your email address so we can send you the newsletter.

You can unsubscribe from the newsletter at any time by clicking the unsubscribe link in each email or by contacting us.

6. Google Services / Tracking (if enabled)

Our website may use Google Analytics or similar analytics services. These services use cookies to collect information about how our website is used. The information generated in this process may be transmitted to and stored on Google’s servers.

Note: If you do not use any tracking or analytics services, this section can be removed.

7. Your Rights

Under the GDPR, you have the following rights in particular:

  • Right to Information
  • Right to Correction
  • Right to Erasure (“Right to Be Forgotten”)
  • Right to Restriction of Processing
  • Right to Object to Processing
  • Right to Data Portability

If you wish to exercise any of these rights, you can contact us at any time:

Email: contact@pong-bot.de, info@evergold.de

In addition, you have the right to file a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data violates applicable data protection laws.

8. Retention Period

We store personal data only for as long as is necessary to fulfill the respective purposes or as required by statutory retention obligations.

9. Data Security

We use SSL encryption to protect the transmission of confidential information and personal data.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to ensure that it always complies with current legal requirements or reflects changes to our services.

The most current version of this Privacy Policy is available on our website at any time.